If you are eligible for Medi-Cal, and you think you may need professional help, you can directly contact the Behavioral Health Plan at (209) 754-6525 or contact the County's toll-free 24-hour per day, 7-day per week Access/Crisis Line at (800) 499-3030/(209)754-3239 to request an assessment.
The County also accepts referrals for behavioral health services from doctors or other primary care providers who think you may need services, and from your Medi-Cal health plan. Usually, a provider will need your permission, or the permission of the parent or caregiver of a child, to make a referral, unless there is an emergency.
Other individuals and organizations may also refer cases to the County, including schools, social service departments, conservators, guardians, family members, and law enforcement agencies.